FAQ
1. PRINTABLE ART
2. GENERAL
3. WHOLESALE
4. COMMERCIAL LICENSED ARTWORK
1. PRINTABLE ART
Why do you sell printable art?
As an artist I am constantly wandering, noticing and exploring to fuel my art. I tend to live in remote places and travel often. Selling my artwork as digital downloads is the fastest way to get my art in your hands. We eliminate wasted shipping miles, and you get flexibility and freedom to use my designs at an affordable price.
So far to date I have sold my work to 43 countries. I think that is amazing!
How do I access my files?
To make printing easy for you I have already sized each artwork in a number of standard print ratios. You get access to all these files, with your purchase.
The most efficient way to give you access to these high resolution jpeg files (without the need for compression) is to give you a secure link to the artwork folder and you can download the sizes you need.
At checkout (once your payment has been processed) you will be able to instantly download a PDF document securely through Shopify. This PDF contains download links for the high resolution artwork image files and the print instructions document.
It may take a minute to prepare. You will be able to access your Download Links PDF via the download button on the order confirmation page. You will also receive an instant email from Unratio with the download link for your digital purchase.
Do you have a satisfaction guarantee?
Shop with confidence knowing that if you experience any issues with downloading your files and printing, I will try to fix your issue or provide you with a full refund.
I want you to be happy with my art. I keep my returns policy simple and focus on providing you with exceptional digital art.
As I exclusively sell digital downloads, no refund will be given for simply changing your mind if the files have already been downloaded.
For more details about this process, please refer to my Returns Policy.
What size can I print?
I create my art as either Medium, Large, X Large or Square images. The size of each artwork is listed in the product description and also shown in the product images.
For each poster size, you also have the option to print in a range of different ratios. To make this easy, your purchase includes access to 4 ready sized files, so you can pick the size you need (with the exception of Square Posters).
For a detailed explanation regarding available sizes and my custom re-sizing service, please read my Print Sizing Guide.
Medium Poster (Largest size 16 x 24 inches or A2) with up to 12 sizes to choose from in 4 other size ratios.
Large Poster (Largest size 24 x 36 inches or A1) with up to 15 sizes to choose from in 4 other size ratios.
X Large Poster (Largest size 40 x 60 inches or A0) with over 36 sizes to choose from in 4 other size ratios.
Square Poster (Largest size 30 x 30 inches) with the option to print in any smaller square size.
Custom Re-Sizing Service
Every purchase comes with a complimentary re-sizing service, if you need a special size to fit your frames or space.
Which file do I use?
For a detailed explanation regarding artwork sizes and included print files, please read my Print Sizing Guide.
To ensure the highest print quality, it is important to use the file that correctly matches the print size ratio you are after. Detailed information about which file to use is included with the print instructions provided after purchase.
These files are standard sizes making it easy to source ready made frames.
Can I get a custom print size?
Yes, I offer a FREE image re-sizing service. I can re-size my artwork to any custom smaller ratio (in high resolution) including square. Please contact me via email to discuss your request.
It is possible to print bigger than the largest file size, but I will need to quickly check the resolution first.
Where can I print my files?
For best results I highly recommend using a professional printing service either locally or online. For vivid bright colour (similar to what you see on the screen) find a print company that uses archival giclee pigment ink that prints in the RGB colour spectrum and not in CMYK.
If you are chasing a great artist quality print, look for a print company that specialising in fine art prints and artwork reproductions. You might pay slightly more than a standard print shop but there is a big difference in quality and longevity of the final printed work.
In Australia, I use Hound & Bone, specialist printers based in Melbourne (with Australia wide shipping).
Below is a table of print shop suggestions depending on your country of residence.
| Country | Print Service Suggestion |
| Canada | Staples – Walmart - Cosco |
| Australia |
Officeworks. I personally use Hound & Bone, specialist printers based in Melbourne (with Australia wide shipping). |
| US | Staples – FedEx – Kinko’s – Walgreens – Walmart – Target - Cosco |
| UK | Boots |
| Online | Shutterfly.com Snapfish.com Mpix.com Finerworks.com Persnicketyprints.com Framebridge.com |
Can I print on merchandise and surfaces other than paper?
Yes, you have freedom to choose a print medium to perfectly suit your needs, provided it is for personal use only. All my files are RGB high resolution (300dpi) jpegs.
You can use an online print service such as Snapfish to print on wood, canvas, acrylic or even products including tote bags, phone covers, journals or cushions. These make wonderful gifts. You could even use the image to make a unique birthday card.
Please do NOT upload my artwork files to any online wholesale sites such as Alibaba as unfortunately this will encourage the stealing of my artwork by other people.
Can I use the artwork for commercial purposes?
No. Unless we have a commercial licensed agreement in place.
Your artwork purchase is for your personal use only and not to be used for commercial purposes. It is the property of Unratio. Sharing files is not permitted, however you can give printed images out as a gift. Provided it is for personal use you can print as many copies as you like.
Please do not edit or change the files, share the download link or sell the files including via email or on social medial.
What paper do I use?
Paper is a personal choice. I suggest using regular to heavy card stock (150+gsm). If your Print is being framed I recommend Premium Matte or Luster/Semi-Matte paper.
My personal preference is Hahnemuhle Photo Cotton Rag 308 gsm.
Premium Matte - Produces a more natural flat muted image. Well suited for black and white Prints, light or pastel colors and emphasizing texture. This is a good budget option that produces beautiful results when framed with glass. A popular brand is Epson Ultra Premium Matte 5 star paper.
Gloss Photo - This paper is shiny, giving depth and a clear sharp image that makes colors pop. It is well suited to images with high contrast or full color photography. It is reflective and can produce glare which can be exaggerated behind framed glass or in areas with lots of lighting. Gloss is often used for poster prints intended to hang directly on a wall unframed.
Luster/Semi-Matte - This has a lustrous sheen that is a nice balance between matte and high gloss. It can add a soft sparkle and produce vibrant color - ideal for prints of water or prints with large areas of dark color. If you are unsure about using either matte or gloss this is a good in between choice.
Cotton Rag - This produces a vivid, textured and slightly warm softened look similar to watercolor paper. Our favorite is Somerset Velvet 100% cotton rag paper (255gsm) printed with archival ink. Most cotton rag papers are made using recycled materials making it a good environmental choice.
** TIP - If printing at home look for an online paper supply store offering ‘sample packs’ which are a cost effective way of buying only a few sheets to test out different paper types.
I am creating a gallery wall, do you have any layout tips?
If you are creating a gallery wall with multiple prints, here are a few tips to get you started:-
- Choose your layout first before printing and framing.
- Create your layout on the floor. This way you can play around with possibilities. Once you have decided on a composition take a photo for reference and measure.
- Measure from the top of the painting to the hook so you know where to put the nail or hanging strip.
- Level your first piece.
- Aim for uniform spacing between artwork.
- Grow from the bottom.
2. GENERAL
Where can I buy your printed artwork?
My work is sold as prints, canvas and framed art in a number of galleries and online stores. You can view the list of stockists here.
If you prefer to buy art prints, not digital downloads, please contact me for a quote to have my artwork printed and shipped to you.
ahoy@unratio.com
Can I commission an artwork?
Yes. I am available for commission and custom illustration work.
You can view my Custom Artwork Portfolio here.
My bold graphic style translates well across various mediums including wall vinyl murals, glass and composite aluminium panels, large framed work and gallery walls.
Please contact me here or send an email to ahoy@unratio.com
I am happy to explore commissioned projects for both private and commercial ventures.
3. WHOLESALE
Do you sell your art as wholesale prints?
Yes, a selection of my artwork is available for wholesale purchase as Fine Art Prints. I am very fussy when it comes to colour, ink and print quality and use a professional print house in Australia. Wholesale orders are printed and shipped from Australia.
Standard Art Print sizes are: A4, A3 or A2 international size. I can arrange specific custom sizes upon request.
All Art Prints are professionally packaged ready for retail sale, in a clear cello bag with a backing board and branded sticker.
Art Prints are made to order. Please allow 2 weeks processing time in addition to shipping.
Shipping times vary depending on your location.
For more information please refer to my Wholesale page.
I am an interior stylist, do you offer wholesale terms for bulk purchases?
I offer wholesale pricing for purchases in bulk of my artwork for interior stylists.
If you are an interior stylist, air bnb host or commercial stylist looking to satisfy a client, I would love to assist you.
Packages can be tailored to suit your needs, whether that is custom sized digital files, fine art prints or other mediums.
For when that extra special personal touch is required, you might want to consider commissioning an artwork.
Please contact me here or send an email to wholesale@unratio.com to discuss your project, wholesale eligibility and pricing.
4. COMMERCIAL LICENSED ARTWORK
Do you license your artwork for commercial use?
Yes, my designs are available for purchase under a non-exclusive commercial license.
To discuss licensing terms, please contact me here or send an email to ahoy@unratio.com
Are you available for exclusive product collaborations?
Yes, I would love to explore your collaboration idea with you. Please contact me here or send an email to ahoy@unratio.com
Products of exisiting clients include; takeaway coffee cups, jig saw puzzles, framed prints, canvas art, cushions, social media branding, vinyl window art, greeting cards and waterproof stickers.