Returns Policy

Printable art returns

Shop with confidence knowing that if you experience any issues with downloading your files and printing, I will try to fix your issue or provide you with a full refund. 

I want you to be happy with my art. I keep my returns policy simple and focus on providing you with exceptional digital art. 

As I exclusively sell digital downloads, no refund will be given for simply changing your mind if the files have already been downloaded. 

Returns process

1. Please contact me via email at ahoy@unratio.com and provide me with your order number and clearly state the issue you are having and why you are requesting a refund. 

2. Your request will be reviewed within 24 hours. If your issue can not be fixed after reasonable consultation with you, a full refund will be processed within 72 hours of reaching this conclusion and you will be notified via email.

Wholesale returns

Please refer to my Wholesale Page for information regarding my returns policy for wholesale orders. 

Thank you 

x Bella