Printable Art - FAQ

Lady standing in the ocean with water up to her waist.

How do I access my files?

At checkout (once your payment has been processed) you will be able to instantly download our Zip file securely through Shopify. This folder contains the high resolution image files and our print instructions pdf document. You will also receive an email with the download link for your digital purchase.

Do you have a satisfaction guarantee?

Buy from us with confidence knowing that if you are not happy with your printable art for any reason we will try to fix your issue or provide a full refund.

Which file do I use?

To ensure the highest print quality, it is important to use the file that correctly matches the print size ratio you are after. Detailed information about which file to use is included with the print instructions provided after purchase. 
These files are standard sizes making it easy to source ready made frames.

Can I get a custom image size?

We offer a FREE image re-sizing service. We do not make larger sizes but can re-size our artwork to any custom smaller ratio (in high resolution) including square. Please contact us via email to discuss your request.

Can I print on merchandise and surfaces other than paper?

Yes, you have freedom to choose the right print medium to perfectly suit your needs, provided it is for personal use only. All our files are RGB high resolution (300dpi) jpegs. You can use an online print service such as Snapfish to print on wood, canvas, acrylic or even products including tote bags, phone covers, journals or cushions. These make wonderful gifts. You could even use the image to make a unique birthday card.
Please do NOT upload our images to any online wholesale sites such as Alibaba.

Can I use the files for commercial purposes?

Most of our artwork is for your personal use only and not to be used for commercial purposes. It is the property of Unratio. Sharing files is not permitted, however you can give printed images out as a gift. Provided it is for personal use you can print as many copies as you like.

Please do not edit or change the files, share or sell the files including via email or on social medial.
Some of our design resources are available for commercial use. Please look at the item description to see if this applies to your purchase. If you are unsure, please contact us. 

What paper do I use?

Paper is a personal choice. We suggest using regular to heavy card stock (150+gsm). If your Print is being framed we recommend Premium Matte or Luster/Semi-Matte paper.

Premium Matte - Produces a more natural flat muted image. Well suited for black and white Prints, light or pastel colors and emphasizing texture. This is a good budget option that produces beautiful results when framed with glass. A popular brand is Epson Ultra Premium Matte 5 star paper.
Gloss Photo - This paper is shiny, giving depth and a clear sharp image that makes colors pop. It is well suited to images with high contrast or full color photography. It is reflective and can produce glare which can be exaggerated behind framed glass or in areas with lots of lighting. Gloss is often used for poster prints intended to hang directly on a wall unframed.
Luster/Semi-Matte - This has a lustrous sheen that is a nice balance between matte and high gloss. It can add a soft sparkle and produce vibrant color - ideal for prints of water or prints with large areas of dark color. If you are unsure about using either matte or gloss this is a good in between choice.
Cotton Rag - This produces a vivid, textured and slightly warm softened look similar to watercolor paper. Our favorite is Somerset Velvet 100% cotton rag paper (255gsm) printed with archival ink. Most cotton rag papers are made using recycled materials making it a good environmental choice.
** TIP - If printing at home look for an online paper supply store offering ‘sample packs’ which are a cost effective way of buying only a few sheets to test out different paper types.

Where can I print my files?

The final result will depend on the quality and calibration of your printer, ink and paper.

Home - Make sure you disable any color management settings or automatic color correction. Select ‘Print at original size’ or ‘Print at 100%’ and select the highest print quality setting.

Professional Print Service - For best results we recommend using a professional printing service either locally or online.

Here are a few suggestions:

Canada - Australia -  US -  UK

  • Staples, Walmart, Costco
  • Officeworks
  • Staples, FedEx, Kinko's,Walgreen's, Walmart, Target, Costco Boots